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What can we help you with today?

What is the purpose of the broadband modem?
The modem translates the broadband signal from your phone line and relays the information to your router or computer.
Using my own modem
How do I reset my modem and wireless router?
Troubleshooting your modem
Inspect your cables, reboot your devices and check that all lights on the modem are lit up.
My phone line is noisy when I make or receive a call.
What steps can I take when my broadband service will not connect?
Use a Speed Test to Check Your Internet Connection
What is the purpose of a filter?
How to create a Home Network
What can I check when my broadband service is cutting off and on?
How to troubleshoot a slow internet connection
Perform a speed test to ensure the speed is lower than normal. Then, try to find the culprit.
The MODE button on the Polaris remote does not blink when a key is pressed.
Replace the batteries.

Not quite right?

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