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Residential
Business
Seasonal
Pay/View My Bill
Check Email
Internet
Security
Television
Voice
Medical Alert Service
Streaming TV
Order
Apply for Service
Change My Service
Seasonal Service
Payment Options
Support
Customer Service
1-800-759-2226
24/7 Tech Support & Repair
1-877-475-9546
Help Center
Send a Message
Contact
Customer Service
1-800-759-2226
24/7 Tech Support & Repair
1-877-475-9546
Call Before You Dig
Office Locations
Report an Issue
Schedule an Appointment
Send a Message
About Us
Locations
Careers
In the Community
News
Blog
Customer Programs
About SkyLine Membership Corp.
About SkyBest Communications
Fees and Additional Charges
Policy and Legal Center
What can we help you with today?
What is the purpose of the broadband modem?
The modem translates the broadband signal from your phone line and relays the information to your router or computer.
Using my own modem
How do I reset my modem and wireless router?
Troubleshooting your modem
Inspect your cables, reboot your devices and check that all lights on the modem are lit up.
My phone line is noisy when I make or receive a call.
What steps can I take when my broadband service will not connect?
What is the purpose of a filter?
Use a Speed Test to Check Your Internet Connection
How to create a Home Network
What can I check when my broadband service is cutting off and on?
How to troubleshoot a slow internet connection
Perform a speed test to ensure the speed is lower than normal. Then, try to find the culprit.
The MODE button on Polaris remote doesn't blink
Replace the batteries.
Not quite right?
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