BEWARE! We have recently been notified of customers receiving emails about upgrading their SkyBest email. This is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.
BEWARE! We have recently been notified of customers receiving emails about upgrading their SkyBest email. This is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.
Payment Options
To provide you with the most convenient experience possible, SkyLine/SkyBest offers multiple payment options:
Customer Service Centers
Visit a Local Customer Center during regular business hours. A drop box is available at the Sparta Customer Center and West Jefferson Call Center for your convenience.
Pay Online
Quick, convenient — Pay by credit card. Make a one-time payment or set up autopay recurring payments.
Pay by Phone
Monday thru Friday, 8am – 5pm.
Mail Your Payment
Mail a check with a copy of your bill to:
SkyLine/SkyBest
PO Box 759
West Jefferson, NC 28694
Please allow time for mail delivery and processing.
Automatic Bank Draft
Avoid the hassle. We'll automatically draft your payment directly from your bank account. Fill out the form at the link below and mail it with a voided check to:
SkyLine/SkyBest
Attention Accounts Receivable
PO Box 759
West Jefferson, NC 28694
Frequently Asked Questions and Help Topics:
- How to Read Your Bill
- How Can I Change my Bank Account Attached to my Account
- How Can I Change my Credit Card Number Attached to my Account?
- Autopay with Credit Card or Bank Draft
- Restoring Your Service when Disconnected for Nonpay
Click here for more Account and Billing help
Are you a business? Click here for all Business Account and Billing help
Other Resources:
Let Our Seasonal Plans Save You Money
Is There an Advantage to Bundling Your Internet, TV and Phone?
Contact Us:
Customer Service: 1-800-759-2226
24/7 Tech Support and Repair: 1-877-475-9546
Report an Issue
Send a Message
Schedule an Appointment