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What can we help you with today?

Need to Report an Issue? Click here

  • Internet
    1. How to tell if my connection is fiber optic or copper.
    2. Do I have to be present for installation to take place at my home?
    3. Use a Speed Test to Check Your Internet Connection
    More…
  • Security
    1. How to qualify for SkyBest Security
    2. How to choose the best equipment for my home
    3. How to stream multiple cameras at once
    More…
  • Television
    Minerva
    If you became a SkyBest TV customer before Oct 7, 2019.
    Innovative
    If you became a SkyBest TV customer on/after Oct 7, 2019.
    More info about Minerva & Innovative
  • Voice
    1. I can't hear my phone ring or my phone rings at a low volume.
    2. Where can I find instructions on how to use calling features?
    3. How do I access or make changes to my Voice Mail System online?
    More…
  • Medical Alert Service
    1. How to test your SkyBest Medical Alert Service system
    2. How to install SkyBest Medical Alert Service
    3. Determining the range of my SkyBest Medical Alert Service equipment
    More…
  • Account and Billing
    1. How to Read Your Bill
    2. How do I move my service to another location?
    More…
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