SkyLine/SkyBest Net Promoter Score
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Understanding Grants for Rural Broadband & How You Can Help Us
As some of you may have seen, there are large amounts of funding from the state and federal government becoming available for broadband expansion. We are working each day to apply for those monies in order to bring fiber internet to those in our community who need it most. However, throughout our years of doing this, we have learned that it is not a simple, straightforward process, and there is much more to it than simply filling out an application and receiving the money...
How SkyLine Supports Local Schools
And why giving back to schools is a priority. As a local, member-owned cooperative, SkyLine understands the tremendous value in investing not just in our local community, but specifically in our children and students. For years, SkyLine has prioritized area school systems and their attendees through partnerships and programs designed to meet different needs and enrich the education experience...
Net Promoter Score (NPS)
Our NPS vs. National Industry Leaders Update: As of July 2023, SkyLine's NPS has increased to 93!  We remain committed to providing high-quality customer service and fiber-optic Internet to our communities, and we are so grateful to each of our customers. What is NPS? A Net Promoter Score is a measurement of customer experience and loyalty using a 1-10 scale, and can often be used to predict business growth as well...
Why You May Need to Run a Speed Test
You know how to run one, but why should you? Internet Performance & Speed Test An Internet speed test is the most useful resource in determining the actual broadband speed you are receiving.  (For more information on how to run a test for the most accurate results, click here.)  But why is this information so important?  For what reasons would you need to run a speed test?  Troubleshooting The main reason one would need to know how to run a speed test is for troubleshooting purposes...
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News & Announcements
Sep 27, 2023 SkyLine Annual Membership Meeting Scheduled; Customer Appreciation Day Set 2023 SkyLine Annual Report Jul 1, 2023 New International Long-Distance Rates Jun 1, 2023 Eight Area Students Receive College Scholarships from SkyLine Jan 5, 2023 Scholarships Available through SkyLine/SkyBest Nov 9, 2022 FCC issues alert, enforcement advisory to warn against student loan debt robocalls Sep 22, 2022 SkyLine Annual Membership Meeting & Customer Appreciation Day Scheduled Jun 16, 2022 Ten Students Receive Scholarships from SkyLine May 24, 2022 Vision Northwest North Carolina 2022 Jan 19, 2022 National Scholarships Available for Area Grads through SkyLine/SkyBest Oct 4, 2021 2020 Minutes of the Annual Meeting of SkyLine Telephone Membership Corporation Sep 23, 2021 SkyLine Annual Membership Meeting to Follow Modified Schedule See more announcements