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Net Promoter Score (NPS)
Our NPS vs. National Industry Leaders What is NPS? A Net Promoter Score is a measurement of customer experience and loyalty using a 1-10 scale, and can often be used to predict business growth as well. The measurement is calculated based on one simple question: “How likely is it that you would recommend this company to a friend or colleague?” Respondents are then broken down into three different groups: Promoters (score 9-10), Passives (score 7-8), and Detractors (score 0-6)...
Tech Christmas Gift Ideas 2022
It’s officially Christmas shopping season! Odds are there are people in your life who are easy to shop for, and people who are a little more difficult. Finding the perfect thing can be a challenge, but for the techy person in your life, we are here to help! Check out our top 10 tech gifts for Christmas 2022: Portable Projector Portable Projectors bring the movie theater experience to you anytime and anywhere! Most have Wi-Fi, Bluetooth and USB hookups, can fit in your bag and run on batteries...
Fiber-Optic Internet & Your Thanksgiving Meal
Why broadband is crucial for rural farmers everywhere. One of the greatest meals of the year is just around the corner. From the turkey and ham, to the stuffing and potatoes, Americans all over will be enjoying the same classics on the fourth Thursday in November. During this time of year, it’s important to recognize the farmers all across the country who have put in countless hours to help us put our feast on the dinner table...
The Difference Between Wi-Fi & Broadband
Breaking Down Internet Terminology Many people know the basics of the Internet, and in general have a solid basis of understanding how it works. However, there can be a gap in understanding certain terminology and the specifics of the technology. For example, although they are related, and often used interchangeably, Wi-Fi and Broadband are two completely different things...
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News & Announcements
Jun 16, 2022 Ten Area Students Receive College Scholarships from SkyLine May 24, 2022 Vision Northwest North Carolina 2022 Jan 19, 2022 National Scholarships Available for Area Grads through SkyLine/SkyBest Oct 4, 2021 2020 Minutes of the Annual Meeting of SkyLine Telephone Membership Corporation Sep 23, 2021 SkyLine Annual Membership Meeting to Follow Modified Schedule Aug 2, 2021 Nominating Committee Meeting, 2 p.m. Tuesday, August 3, SkyLine Corporate Offices Jul 1, 2021 Ten Local Students Chosen to Receive College Scholarships from SkyLine Jun 1, 2021 SkyLine Awarded Broadband Partner Grant Apr 28, 2021 SkyLine will sponsor up to 10 area high school students to participate in a virtual Cooperative Leadership Camp Mar 11, 2021 SkyLine/SkyBest and NC Broadband Co-ops Partner with UNC Health Foundation to Support Rural Children’s Health Programs Feb 26, 2021 Local College Scholarships Available through SkyLine/SkyBest SkyLine/SkyBest voice customers who dial 988 from their landline will be connected to the National Suicide Prevention Lifeline See more announcements