BEWARE! We have recently been notified of customers receiving emails saying their email account has surpassed the storage limit. This is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.
BEWARE! We have recently been notified of customers receiving emails saying their email account has surpassed the storage limit. This is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.
Contact Us We want to hear from you!
We are here to help you!
There are a number of ways to get in touch with us:
Office Locations
We have five different offices throughout our service area including: Customer Service Centers in West Jefferson, Banner Elk, Boone and Sparta; as well as a Call Center in West Jefferson. For phone numbers, addresses, and exchanges served, click here.
To Report an Issue:
If you are experiencing any problems with your service, please let us know so we can help you as quickly as possible. You can do so by calling our 24/7 Tech Support and Repair at 1-877-475-9546, or by clicking the link with the corresponding service you are experiencing an issue with.
- Report an Issue with Your Internet Service
- Report an Issue with Your Security Service
- Report an Issue with Your TV Service
- Report an Issue with Your Voice Service
- Report an Issue with Your Medical Alert Service
(Check out our Help Topics for answers to Frequently Asked Questions)
Make an Appointment at one of our Customer Service Centers
- Click here to make an appointment at the Banner Elk Customer Service Center
- Click here to make an appointment at the Boone Customer Service Center
- Click here to make an appointment at the West Jefferson Customer Service Center
- Click here to make an appointment at the Sparta Customer Service Center