SkyLine/SkyBest offices will be closed on Monday, May 28 in observance of Memorial Day. Offices will re-open on Tuesday, May 29 at 8 a.m.
Whether you spend every weekend or every summer
in the mountains of North Carolina, SkyLine/SkyBest offers
Internet, TV, Security and Voice services that meet your unique needs.
We understand that you stay with us from late spring until autumn each year and spend your winters in warmer country.
Our unique, seasonal “My Vacation Program” takes the hassle out of disconnecting and reconnecting your Internet and TV services each year. Simply keep an active seasonal agreement in place and you will never pay a reconnect or disconnect fee for Internet and TV again! Let us know when to turn your services on and off again by completing a quick online form for Seasonal Reconnect or Seasonal Disconnect.
Here’s how it works:
Here’s what you’ll pay:
TV Customers: Pay only your monthly equipment rental and maintenance plan fees. Your TV package and add-on services will be suspended while you are away and reconnected when you return.
Internet Customers: Pay only your monthly maintenance plan and/or equipment lease fees, if applicable. This would include any leased equipment, such as routers or modems. Your Internet and email service will be suspended and reconnected when you return.
Learn more about the Complete Coverage Maintenance Plan below.
If you choose not to participate in the "My Vacation Program" for Internet and/or TV, the following reconnect fees will apply.
Enjoy 12 Mbps Internet at your weekend home — automatically activated Friday at noon until Monday at noon every weekend for only $18 per month. No contract required.
Staying for the entire week? You can add on a week for only $10 more per week.
Weekender Internet customers will now enjoy service automatically during the weeks that include Independence Day, Thanksgiving and Christmas.
At only $20/month, SkyBest TV Now is the perfect TV Solution for weekenders or anyone seeking an affordable streaming TV package with local networks.
You’ll get 20 channels, including all the major local networks, streamed live via your SkyBest Internet!
Choose Complete Coverage Maintenance Plan to Protect your Equipment While You Are Away. Only $7 per month.
The Complete Coverage Plan includes wiring inside the home, the maintenance and/or replacement of the battery back-up for fiber-optic subscribers, and the coverage of equipment. The following SkyBest provided equipment will be covered under this plan: DSL modems, DSL filters, standard wireless routers, TV remotes and power strips/surge protectors.
What are the terms of the seasonal agreement?
What happens if I return and choose not to renew one of my services?
You will be required to pay an early termination fee for each service as outlined in the seasonal agreement.
Can I put my phone service on vacation?
Yes. Phone service is not part of the MVP program, but we do offer the ability to place your phone service on vacation. Your phone service will be reduced and you will pay half-rate for your phone service while you are away. You never have to worry about losing your phone number and the SkyLine/SkyBest team will continue to maintain your line in the event of any weather issues or other unforeseen circumstances even while you are away.
If your phone service is on vacation, there is a one-time $13 fee to reactivate your line to full voice service.