Blog - The latest from SkyLine/SkyBest

Our NPS vs. National Industry Leaders What is NPS? A Net Promoter Score is a measurement of customer experience and loyalty using a 1-10 scale, and can often be used to predict business growth as well. The measurement is calculated based on one simple question: “How likely is it that you would recommend this company to a friend or colleague?” Respondents are then broken down into three different groups: Promoters (score 9-10), Passives (score 7-8), and Detractors (score 0-6)...

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It’s officially Christmas shopping season! Odds are there are people in your life who are easy to shop for, and people who are a little more difficult. Finding the perfect thing can be a challenge, but for the techy person in your life, we are here to help! Check out our top 10 tech gifts for Christmas 2022: Portable Projector Portable Projectors bring the movie theater experience to you anytime and anywhere! Most have Wi-Fi, Bluetooth and USB hookups, can fit in your bag and run on batteries...

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Why broadband is crucial for rural farmers everywhere. One of the greatest meals of the year is just around the corner. From the turkey and ham, to the stuffing and potatoes, Americans all over will be enjoying the same classics on the fourth Thursday in November. During this time of year, it’s important to recognize the farmers all across the country who have put in countless hours to help us put our feast on the dinner table...

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Breaking Down Internet Terminology Many people know the basics of the Internet, and in general have a solid basis of understanding how it works. However, there can be a gap in understanding certain terminology and the specifics of the technology. For example, although they are related, and often used interchangeably, Wi-Fi and Broadband are two completely different things...

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Celebrating Co-Op Month in October October is Co-Op month! A month dedicated to reflecting on and celebrating the values and advantages co-ops bring to their members and community. As a member-owned cooperative our self, we want to make sure our customers are aware of the benefits that a co-op membership can bring, for both themselves personally and their community...

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Why account safety is more important than ever before. The need for a strong password is at an all-time high. With online scammers continually finding new and creative ways to hack into accounts, your password can’t be the typical pet’s name or year you were born. It is time to transition to something a little more complex in order to protect yourself online...

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Tis the season for travel! Summer is here and many of us have plans for adventure, rest and relaxation. Although we usually wait in anticipation for our vacation time to start, much of the planning and last minute details can be cause for a headache. Luckily, there are a number of online resources to alieve some of that stress and make vacation planning a little simpler...

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