Office Locations

Corporate Offices

1-800-759-2226

1200 NC Highway 194 North
West Jefferson, NC 28694 (Map)

Business Hours:
M-F 8am – 5pm

Call Center

336-877-1350
828-898-1350
828-963-1350
336-372-1350

1079 NC Highway 194 North
West Jefferson, NC 28694 (Map)

Exchanges Served: 297, 359, 372, 384, 385, 387, 657, 739, 846, 877, 898, 963, 982

Lobby, Drive-Through and Phone Hours:
M-F 8am – 5pm

West Jefferson Customer Center & Smart Home

336-877-1350

1060 Mount Jefferson Road
West Jefferson, NC 28694 (Map)

Exchanges Served: 384, 385, 846, 877, 982, 739

Business Hours:
M-F 8am – 5pm

Banner Elk Customer Center

828-898-1350

20 High Country Square Hwy 184
Banner Elk, NC 28604 (Map)

Exchanges Served: 297, 387, 898, 963

Temporary Business Hours:
Tuesday & Thursday 8am – 5pm

Closed for lunch 10:45am – 12pm
Closed – Monday, Wednesday, Friday

Boone Customer Center

(828) 963-1350
(828) 865-1350

217 Wilson Drive
Boone, NC 28607 (Map)

Exchanges Served: 297, 387, 865, 898, 963

Business Hours:
M-F 8am – 5pm

Closed 10:45am – 12pm

Sparta Customer Center

336-372-1350

199 Grayson Street
Sparta, NC 28675 (Map)

Exchanges Served: 359, 372, 657

Business Hours:
M-F 8am – 5pm