BEWARE! We have recently been notified of customers receiving emails about restoring their SkyBest email. This is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.
BEWARE! We have recently been notified of customers receiving emails about restoring their SkyBest email. This is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.
Troubleshooting your router
My device is not showing a connection.
- Reboot your router by unplugging it from the power cord. This will be easiest from the back of the device.
- Reboot the computer or device you are trying to connect to the internet.
- Connect a computer directly to the data jack with an Ethernet cable. Turn Wi-Fi off on your computer and connect via a LAN connection.
- If the router does not display any lights, check your power outlet or power strip with another device.
- If you still have no lights, there may be a problem with your router. If you lease the router, bring it in to the nearest SkyLine/SkyBest Customer Service Center for replacement.
My internet is connected but is running slower than usual.
Please try the troubleshooting steps on "How to troubleshoot a slow internet connection."
For further assistance or repairs, call SkyLine/SkyBest Repair Services at 1-877-475-9546.
SkyBest does not support customer-owned routers.
SkyBest does not support customer-owned routers.
Need to contact SkyLine/SkyBest customer service? Click here.
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