This help topic only applies to customers on the Innovative Platform.
For a relevant topic on the Minerva platform, click here.
You are on the Innovative Platform if your guide looks like this:
You may have the GUIDE set to only display a certain type of channels
With the GUIDE open, look at the bottom left hand corner of your screen and make sure it says “All Channels”
If it does not say “All Channels” in the bottom left corner, press the unmarked blue button until it does to make all channels visible
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