BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

Why are channels missing from the TV guide?

This help topic only applies to customers on the Innovative Platform.

You are on the Innovative Platform if your guide looks like this:

Innovative Platform Guide
  • You may have the GUIDE set to only display a certain type of channels

  • With the GUIDE open, look at the bottom left hand corner of your screen and make sure it says “All Channels”

  • If it does not say “All Channels” in the bottom left corner, press the unmarked blue button until it does to make all channels visible