Skip to main content
Facebook Instagram
  • Residential
  • Business
  • Seasonal
  • Pay/View My Bill
  • Check Email
  • Internet
  • Security
  • Television
  • Voice
  • Medical Alert Service
  • Bundles
  • Order
    • Apply for Service
    • Change My Service
    • Seasonal Service
    • Payment Options
  • Support
    • Customer Service 1-800-759-2226
    • 24/7 Tech Support & Repair 1-877-475-9546
    • Send a Message
  • Contact
    • Customer Service 1-800-759-2226
    • 24/7 Tech Support & Repair 1-877-475-9546
    • Call Before You Dig
    • Office Locations
    • Report an Issue
    • Schedule an Appointment
    • Send a Message
  • About Us
    • Locations
    • Careers
    • In the Community
    • News
    • Customer Programs
    • About SkyLine Membership Corp.
    • About SkyBest Communications
    • Fees and Additional Charges
    • Policy and Legal Center
  • Residential
  • Business
  • Seasonal
  • Pay/View My Bill
  • Check Email
SkyLine/SkyBest
  • Services
    • Internet
    • Security
    • Television
    • Voice
       
    • Medical Alert Service
    • Bundles
       
  • Order
    • Apply for Service
    • Change My Service
    • Seasonal Service
    • Payment Options
  • Support
    • Customer
      Service
      1-800-759-2226
    • 24/7 Tech Support
      & Repair
      1-877-475-9546
    • Send a Message
  • Contact
    • Customer
      Service
      1-800-759-2226
    • 24/7 Tech Support
      & Repair
      1-877-475-9546
    • Call Before
      You Dig
    • Office
      Locations
    • Report
      An Issue
    • Send a Message
    • Schedule an
      Appointment
  • About Us

    About Us

    • Locations
    • Careers
    • In the Community
    • News
    • Customer Programs
    • About SkyLine Membership Corp.
    • About SkyBest Communications
    • Fees and Additional Charges
    • Policy and Legal Center

    Join our team! Check out what positions SkyLine/SkyBest has available.

  • Facebook
  • Instagram
  • Search
 

Why are channels missing from the TV guide?

This help topic only applies to customers on the Innovative Platform.

For a relevant topic on the Minerva platform, click here.

You are on the Innovative Platform if your guide looks like this:

Innovative Platform Guide
  • You may have the GUIDE set to only display a certain type of channels

  • With the GUIDE open, look at the bottom left hand corner of your screen and make sure it says “All Channels”

  • If it does not say “All Channels” in the bottom left corner, press the unmarked blue button until it does to make all channels visible

 

Not quite right?

Check out these other popular search topics:

  • pay bill
  • bill help
  • calling features
  • modem
  • autopay
  • taxes and fees
Also of Interest:
  • Why are channels missing from the TV guide on...
  • I can't see the TV guide
  • How to search for a program
  • Store Locator
  • Privacy Policy
  • Terms and Conditions
  • Communications & Video Accessibilities Act
© 2021 SkyLine Membership Corp.
website design and hosting via
nickgreene.com