BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

Why are channels missing from the TV guide?

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

You might have the guide on the “Subscribed,” “HD” or “Favorites” List instead of the “All Channel” List.

  • Press GUIDE on your SkyBest TV remote control until you see ALL appear in the left corner of the guide.
  • If this does not correct the problem, check your parental control settings. Blocked channels may not show up in the guide. Click here for Parental Control Instructions.