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Why are channels missing from the TV guide?

This help topic only applies to customers on the Minerva Platform.

For a relevant topic on the Innovative platform, click here.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

You might have the guide on the “Subscribed,” “HD” or “Favorites” List instead of the “All Channel” List.

  • Press GUIDE on your SkyBest TV remote control until you see ALL appear in the left corner of the guide.
  • If this does not correct the problem, check your parental control settings. Blocked channels may not show up in the guide. Click here for Parental Control Instructions.

Not quite right?

Check out these other popular search topics:

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Also of Interest:
  • I can't see the TV guide
  • Why are channels missing from the TV guide on...
  • How to set up your favorites list in the guide
  • Store Locator
  • Privacy Policy
  • Terms and Conditions
  • Communications & Video Accessibilities Act
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