To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com. 

The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus. 

SkyLine/SkyBest offers a variety of ways to access your account or make a payment:

  • Call 1-800-759-2226.  You will need your account number.
  • Visit www.skybest.com and click PAY/VIEW MY BILL  at the top of the page.  Login to our online portal.  If you don’t have an online account, you can set one up from there.  You will need your invoice number and bill amount due.
  • Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta. 

We will remain committed to providing exceptional customer service to our members and customers throughout this time.  The health and well-being of everyone is the utmost importance. 

To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com. 

The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus. 

SkyLine/SkyBest offers a variety of ways to access your account or make a payment:

  • Call 1-800-759-2226.  You will need your account number.
  • Visit www.skybest.com and click PAY/VIEW MY BILL  at the top of the page.  Login to our online portal.  If you don’t have an online account, you can set one up from there.  You will need your invoice number and bill amount due.
  • Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta. 

We will remain committed to providing exceptional customer service to our members and customers throughout this time.  The health and well-being of everyone is the utmost importance. 

Wi-Fi

Connect all your devices to powerful, home Wi-Fi and access the full potential of your SkyBest Internet for only $7 per month.

You will receive:

  • An enterprise-grade Wi-Fi router to ensure exceptional speed and coverage.

  • Automatic updates to your router’s equipment firmware for the latest enhancements and security.

  • 24x7 dedicated Technical Support with remote access capability to assist with account issues or connection problems

  • The convenient NetValet app enabling you to manage your network, including parental controls, from your mobile phone or tablet.

  • Includes the Complete Coverage Plan, our insurance package that covers wiring inside the home, the maintenance and/or replacement of the battery back-up for fiber-optic subscribers, and the coverage of equipment.

The following SkyBest-provided equipment will be covered under this plan:

  • DSL modems
  • DSL filters
  • Standard wireless routers
  • TV remotes
  • Power strips/surge protectors

 

* View general disclosures