BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

Troubleshooting remote control issues

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide
  • Verify that the batteries are not dead or low.
  • If this is not the problem, verify that the correct device button is activated.
    • To activate your set-top box, press the STB button on the SkyBest TV remote control.
    • To operate your television set, press the TV button on the remote control.
    • To operate your DVD player, press the DVD button on the remote control.