Skip to main content
Facebook Instagram
  • Residential
  • Business
  • Seasonal
  • Pay/View My Bill
  • Check Email
  • Internet
  • Security
  • Television
  • Voice
  • Medical Alert Service
  • Bundles
  • Order
    • Apply for Service
    • Change My Service
    • Seasonal Service
    • Payment Options
  • Support
    • Customer Service 1-800-759-2226
    • 24/7 Tech Support & Repair 1-877-475-9546
    • Send a Message
  • Contact
    • Customer Service 1-800-759-2226
    • 24/7 Tech Support & Repair 1-877-475-9546
    • Call Before You Dig
    • Office Locations
    • Report an Issue
    • Schedule an Appointment
    • Send a Message
  • About Us
    • Locations
    • Careers
    • In the Community
    • News
    • Customer Programs
    • About SkyLine Membership Corp.
    • About SkyBest Communications
    • Fees and Additional Charges
    • Policy and Legal Center
  • Residential
  • Business
  • Seasonal
  • Pay/View My Bill
  • Check Email
SkyLine/SkyBest
  • Services
    • Internet
    • Security
    • Television
    • Voice
       
    • Medical Alert Service
    • Bundles
       
  • Order
    • Apply for Service
    • Change My Service
    • Seasonal Service
    • Payment Options
  • Support
    • Customer
      Service
      1-800-759-2226
    • 24/7 Tech Support
      & Repair
      1-877-475-9546
    • Send a Message
  • Contact
    • Customer
      Service
      1-800-759-2226
    • 24/7 Tech Support
      & Repair
      1-877-475-9546
    • Call Before
      You Dig
    • Office
      Locations
    • Report
      An Issue
    • Send a Message
    • Schedule an
      Appointment
  • About Us

    About Us

    • Locations
    • Careers
    • In the Community
    • News
    • Customer Programs
    • About SkyLine Membership Corp.
    • About SkyBest Communications
    • Fees and Additional Charges
    • Policy and Legal Center

    Join our team! Check out what positions SkyLine/SkyBest has available.

  • Facebook
  • Instagram
  • Search
 

How to lock and unlock recordings

This help topic only applies to customers on the Minerva Platform.

For a relevant topic on the Innovative platform, click here.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

When disk space starts to run low on the DVR set-top box your system will automatically start deleting older programming to make room to record new programming. You can lock your favorite recordings to prevent them from being accidentally or automatically deleted.

  1. Press the MENU button on your remote.

  2. Scroll to “DVR” and press OK on your remote.

  3. Scroll to “Recordings” and press OK on your remote.

  4. Scroll to highlight the program you wish to lock and press OK on your remote. A list of choices will appear.

  5. Scroll to “Lock” and press OK on your remote. (A small lock shaped symbol will appear next to the recording you have locked. This program cannot be deleted unless unlocked.)

    1. To unlock a recording: Follow the steps above and once the list of choices appears scroll to “Unlock” and press OK on your remote.

Not quite right?

Check out these other popular search topics:

  • pay bill
  • bill help
  • calling features
  • modem
  • autopay
  • taxes and fees
Also of Interest:
  • How to lock & unlock recordings on your Business TV
  • How to prioritize scheduled series recordings
  • How to delete future recordings
  • Store Locator
  • Privacy Policy
  • Terms and Conditions
  • Communications & Video Accessibilities Act
© 2021 SkyLine Membership Corp.
nickgreene.com
website design and hosting via
nickgreene.com