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BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

How to prioritize scheduled series recordings

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

  1. Press the MENU button on your remote.

  2. Scroll to “DVR” and press OK on your remote.

  3. Scroll to “Schedule Priority” and press OK on your remote.

  4. Scroll to the scheduled recording for which you would like to set the priority level and press OK on your remote. A list of choices will appear.

  5. Scroll to “Move Up” or “Move Down” and press OK on your remote.

  6. To move the priority level of a particular scheduled recording up or down multiple spaces, you will need to repeat this process.

To avoid this type of conflict, it is important to periodically review your series recordings and priorities and purge out shows that you no longer wish to record.

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