SkyLine/SkyBest offices will be closed on Monday, July 4 in observance of Independence Day. Offices will re-open on Tuesday, July 5 at 8 a.m.

SkyLine/SkyBest offices will be closed on Monday, July 4 in observance of Independence Day. Offices will re-open on Tuesday, July 5 at 8 a.m.

 

Why is my guide or DVR button not working?

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide
  1. Try pressing the STB button and then the Guide or DVR button.

  2. If this does not correct the problem, determine if any other buttons are not working. If all buttons are affected, replace the batteries.

  3. If the issue is still not corrected, call SkyLine/SkyBest Repair Services at 1-877-475-9546.