BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

How to view and delete messages

This help topic only applies to customers on the Minerva Platform.

For a relevant topic on the Innovative platform, click here.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

Occasionally SkyBest TV will send messages regarding your television service, which may include information on scheduled maintenance. To view these messages, please follow the simple instructions below.

To View Messages:

  1. Press the MENU button on your remote.

  2. Scroll to “Library” and press OK on your remote.

  3. Scroll to “Messages” and press OK on your remote.

  4. Scroll to the message list on the right hand side of the screen.

  5. Highlight the message you wish to read.

  6. The message text will appear in the upper right hand corner of the screen.

To Delete Messages:

  1. Highlight the message you wish to delete.

  2. Press the OK button on your remote.

  3. A box will appear asking if you would like to delete the message. Click on “Delete.”

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