SkyLine/SkyBest is proud to offer the Affordable Connectivity Program. Click here to learn more about the ACP.

What is the Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is the FCC’s new, long-term replacement of the Emergency Broadband Benefit Program (EBBP). The program seeks to provide a discount of up to $30 per month toward internet service for eligible households. The EBBP was originally introduced in February of 2021 in order to assist households during the COVID-19 pandemic who could not afford adequate internet service. It provided a $50 discount per month up until December 2021. This program was designed with a similar framework as the Lifeline Program, another customer program offered by SkyLine/SkyBest. For bilingual support call (877) 384-2575 or email ACPSupport@usac.org. 

How do I know if I am eligible for the Affordable Connectivity Program?

A household is eligible for the ACP if a member of the household meets at least one of the criteria below:

  • He or she has an income that is at or below 200% of the federal poverty guidelines; or
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing 
    Assistance, SSI, WIC or Lifeline;
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021 or 2021-2022 school year;
  • Received a Federal Pell Grant during the current award year; or
  • Meets the eligibility criteria for a participating provider’s existing low-income program.

How Do I Sign Up for the Affordable Connectivity Program?

There is a two-step enrollment process for the Affordable Connectivity Program. You can apply to be in the program multiple ways, including an online application, a mail-in option or by contacting SkyLine/SkyBest. Click here for more information on the application process, and here to see the required documents. If you are already a Lifeline subscriber, please reach out to us directly to enroll in the Affordable Connectivity Program.

If you are already enrolled in the EBBP, you will continue to receive your current monthly discount until the transition period ends on March 1, 2022. Your discount will then switch to up to $30 per month. You will be notified if any further action is required.

Affordable Connectivity Program FAQs:

Do I receive the funds directly each month?
No, the Affordable Connectivity Program provides the funds directly to SkyLine/SkyBest.

What does ACP stand for?
ACP stands for Affordable Connectivity Program. This FCC program is replacing the Emergency Broadband Benefit Program, which will officially end on March 1, 2022.

What is Lifeline and how do I qualify?
Lifeline is a customer program offered by SkyLine/SkyBest through the FCC with the goal of providing essential telecommunications services to low income households. Read more about Lifeline and other SkyLine/SkyBest customer programs and discounts here.

To learn more about the Affordable Connectivity Program, check out the FCC’s website, or give us a call at 1-800-759-2226.

*The ACP is a federal government benefit program operated by the FCC and, if the program ends, or when a household is no longer eligible, subscribers will be subject to the provider’s regular rates, terms and conditions. ACP is non-transferrable and limited to one monthly discount.*