Customers have reported scam emails appearing to come from SkyBest. These emails pertain to our ' Terms of Service and Privacy Policy'. Please do not click any links within that email. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.

The device key blinks, but device doesn't respond

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Make sure you are aiming the remote control at the home entertainment device you are trying to control. Be sure you are within 15 feet of the device you are trying to control.

Not quite right?

Check out these other popular search topics:

pay bill
bill help
calling features
modem
autopay
taxes and fees