BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

How to program a universal remote

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

How to connect a universal remote to a TV, DVD player or Blu Ray player:

  1. Turn on the device.

  2. On the remote control,  press the corresponding device button - “TV”, “DVD” or “AUX.”

  3. Press and hold the “RCU SETUP” button until the device key blinks twice.

  4. Press “9” “9” “0” using the number pad on the remote. The device button will blink twice.

  5. To obtain the first digit of the code press “1” on the remote number pad and then count the number of times the device button blinks. If it blinks twice, the first number in the code is 2. If the device button does not blink, the first number of the code is 0. For the second digit of the code press “2” on the remote number pad and then count the number of times the device button blinks. Continue this process to obtain the remaining digits of the code.

  6. To learn the codes for other devices, simply repeat the steps above but substitute the device button with the appropriate one for the device you are checking.