BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

Remote control power overrides

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

ADB 8-Series Remote (Click here for diagram.)

This remote operates ADB 3800 and ADB 5810 set-top boxes.

Ensure STB and TV are both on.

  1. Press/release TV button.

  2. Press and hold RCU Setup until the TV button flashes twice.

  3. Press 995.

  4. Press/release Power.

  5. Press/release TV.

  6. Press/release Power.

  7. Press/release STB.

  8. Press and hold RCU Setup until STB flashes twice. This means your remote is now programmed.

If the above steps do not work, use the steps below.

  1. Press and hold RCU Setup button until a device key blinks twice.

  2. Enter 995.

  3. Press/release Power.

  4. Press/release TV.

  5. Press and hold RCU Setup button again, until device key blinks twice.

  6. Press STB.

ADB 7-Series Remote (Click here for diagram.)

This remote control operates the ABD 2721w and ADB 2721wx set-top boxes.

Ensure STB and TV are both on.

  • Press/release TV button.

  • Press and hold Setup until the TV button flashes twice.

  • Press 995.

  • Press/release Power.

  • Press/release TV.

  • Press/release Power.

  • Press/release STB.

  • Press and hold Setup until STB flashes twice.

  • This means your remote is now programmed.