Internet Price & Speed Structure Updates
SkyLine/SkyBest Price and Speed FAQ
Starting January 2023, SkyLine/SkyBest is implementing a price and speed adjustment for internet service. After careful analysis of increased materials and overhead costs, we have deemed this change in price necessary in order to continue to provide you with state-of-the-art services and products.
Additionally to the change in price, SkyLine/SkyBest is updating our Fiber-Optic internet speed structures. This means that in many cases, customers will receive a faster speed and more power for all of your connected devices.
Thank you for your continued support and business. For questions about your internet price increase, please refer to the list below, or give us a call at 1-800-759-2226.
Why is my SkyLine/SkyBest bill going up?
Effective January 1, 2023, some SkyLine/SkyBest customers will see a price increase for their internet service due to industry-wide cost increases.
How much is my SkyLine/SkyBest bill going up?
All changes regarding your specific account are listed at the bottom of your December 2022 bill. Click here to view it online, or call one of our representatives at 1-800-759-2226.
Why did my internet speed change?
As consumers are requiring more and more speed to manage all of their household devices, we strive to remain competitive and keep customers happy with our service. In many cases, customers will see an increase in their internet speed. To see your exact speed change, view your December bill, or call one of our representatives at 1-800-759-2226.
What if I want to keep my old internet speed?
Unfortunately, due to cost increases, we are unable to continue providing the same speed structure and pricing. However, we believe that the increase in available bandwidth provided to you will be a positive upgrade that you will enjoy.
How do I change my Internet speed?
You can change your services/speeds online by clicking here, or call one of our representatives at 1-800-759-2226.
Will my bill keep going up?
Assuming your speeds and services stay the same, your bill will remain the same throughout 2023. Although our pricing is a reflection of the market and varying costs, it is always our priority to provide you with advanced services and equipment at the most affordable, consistent price possible. Additionally, you will always be notified of any changes regarding the price of services.