BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account and phone calls about their Internet service. These are not from us. DO NOT click on any links in the email or give any information out over the phone. Call us at 1-800-759-2226 anytime you are suspicious of an email or phone call coming from SkyLine/SkyBest.

 

How to update timeout for Caller ID

This help topic only applies to customers on the Innovative Platform.

You are on the Innovative Platform if your guide looks like this:

Innovative Platform Guide
  1. Press the MENU button on your remote control.

  2. Scroll down to “Settings” and select it by pressing the OK button.

  3. Scroll down to “Phone” and select it by pressing the OK button.

  4. Use the arrow buttons to adjust “Caller ID Popup Time” or “Voicemail Popup Time.”

  5. Once you have picked the time you would like the popup to appear, scroll down to the “OK” option and select it by pressing the OK button.