To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com. 

The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus. 

SkyLine/SkyBest offers a variety of ways to access your account or make a payment:

  • Call 1-800-759-2226.  You will need your account number.
  • Visit www.skybest.com and click PAY/VIEW MY BILL  at the top of the page.  Login to our online portal.  If you don’t have an online account, you can set one up from there.  You will need your invoice number and bill amount due.
  • Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta. 

We will remain committed to providing exceptional customer service to our members and customers throughout this time.  The health and well-being of everyone is the utmost importance. 

To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com. 

The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus. 

SkyLine/SkyBest offers a variety of ways to access your account or make a payment:

  • Call 1-800-759-2226.  You will need your account number.
  • Visit www.skybest.com and click PAY/VIEW MY BILL  at the top of the page.  Login to our online portal.  If you don’t have an online account, you can set one up from there.  You will need your invoice number and bill amount due.
  • Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta. 

We will remain committed to providing exceptional customer service to our members and customers throughout this time.  The health and well-being of everyone is the utmost importance. 

 

How do I access or make changes to my Voice Mail online?

  1. Go to myphone.skyline.org

  2. Underneath your area code, click the Voice Mail link.

  3. Select Internet and then Setup to change your password.

    • The default login is the 10-digit phone number for the account, with no dashes.

    • If you have forgotten your password or PIN, you have the ability to reset those.

For further assistance, call SkyLine/SkyBest Repair Services at 1-877-475-9546

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