BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account. This email is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.

BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account. This email is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.

 

There's no signal/the picture is snowy or is tiling

This help topic only applies to customers on the Minerva Platform.

You are on the Minerva Platform if your guide looks like this:

Minerva Platform Guide

Reboot your set-top box by unplugging the black power cord from the back of the set-top box for 10 seconds and then plug it back in. When you see a picture on your TV screen, the reboot is complete.

Not quite right?

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