How to Add/Remove Caller ID from your TV screen
This help topic only applies to customers on the Minerva Platform.
You are on the Minerva Platform if your guide looks like this:
To have Caller ID on your TV, you must have Caller ID on your phone line.
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Press the MENU button on your remote control.
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Use the arrow buttons to select “settings”and press OK on your remote.
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Enter your password and press OK. (The default password is 1234. We strongly recommend that this be changed immediately. Click here for instructions.)
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You will be on the “Preferences” tab and it will be highlighted. Using the arrow buttons on your remote, scroll to “Enable Caller ID” and press OK on your remote. A check mark will appear in the box.
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Scroll to “Submit” and press OK on your remote.
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A box will appear with this message, “Setting have been successfully updated.” Press OK on your remote.
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Caller ID will now appear on your TV screen. (Please note: If you have multiple lines, only calls to your primary phone number will appear on the screen.)
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To remove Caller ID from your TV screen, simply repeat the process above and remove the checkmark from the “Enable Caller ID” box.
