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Help with your SkyLine/SkyBest Internet equipment. *Please note, this information is only relevant for SkyLine/SkyBest DSL customers. For more information or help with your SkyLine/SkyBest Fiber Internet, visit out Help Topics page. What is the purpose of a modem? The modem translates the broadband…

Can I use any portable internet device with SkyBest Internet? Yes. Once you have established a wireless connection at your location, you may connect any portable Internet device. Using my own modem SkyBest modems are preconfigured for SkyBest Broadband Internet Service. If you would like to use…

Fiber Consider the type of phone you are using. Many times an analog phone will not have a loud ring on a fiber connection. If you have a digital phone, try testing it for ring volume. For further assistance or repairs, call SkyLine/SkyBest Repair Services at 1-877-475-9546. Copper Try these steps…

Help with my Wireless Router Pull the power cord and the ethernet cable from the router and wait thirty seconds. After thirty seconds, plug the cord and cable back into the router. Wait for the router to go through its start-up procedure. (If you have a modem, reconnect it first. For help with…

What is the purpose of a filter? A broadband filter will remove the modem noise from your phone line. If you are not using filters with your broadband service, you may hear line noise or your broadband service may not maintain a reliable connection. What equipment requires a filter? Telephone Fax…