TV

This could be the result of a conflict in your DVR Schedule. Business TV customers can schedule three programs to record simultaneously on each DVR, however the DVR set-top box will need to be tuned to one of the programs. If not, one of the shows will not record. If you are not watching TV during…

To have Caller ID on your TV, you must have Caller ID on your phone line. Press the MENU button on your remote control. Use the arrow buttons to select “settings”and press OK on your remote. Enter your password and press OK. (The default password is 1234. We strongly recommend that this be changed…

This will remove the channel from the guide on your Business TV service. Press the MENU button on your remote control. Use the arrow buttons to select "Settings" and press OK. Enter your password and press OK. (The default password is 1234. We strongly recommend that this be changed immediately.…

Press MENU on your remote control. Using the arrow keys on your remote control, scroll to “Settings” and then press OK on your remote. Enter your password and press OK. (The default password is 1234. We strongly recommend that this be changed immediately. Click here for instructions.) The settings…

Find answers to common questions about the SkyBest TV channels, guide and programming.

To cancel a recording scroll to the program in the guide and press the OK button on your remote. Click on “Cancel Recording.”

Set your recording to start a few minutes before and after your show to ensure you don’t miss anything on future programs. Press the GUIDE on your remote and scroll to the show you would like to record. Press the OK button on your remote and a list of choices will appear. To record the selected…

Some of our broadcast channels distribute their signal in HD format only. This may cause some customers to experience a problem with the picture not fitting their television screens. If your business is experiencing this problem, please follow the instructions below to set your set-top box to “Pan-…

Some of our broadcast channels distribute their signal in HD format only. This may cause some customers to experience a problem with the picture not fitting their television screens. If you are experiencing this problem, please follow the instructions below to set your set-top box to “Pan-Scan.” In…

This will remove the channel from your program. Press the MENU button on your remote control. Use the arrow buttons to select "Settings" and press OK. Enter your password and press OK. (The default password is 1234. We strongly recommend that this be changed immediately. Click here for instructions…

With SkyBest TV's Parental Block, you can choose the type of content that can be viewed on each individual television set based on movie and TV ratings. First, make sure your Parental Controls are turned on: Press the MENU button on your remote control. Use the arrow buttons to select "settings"and…

With SkyBest TV's Parental Block, you can choose the type of content that can be viewed on each individual television set based on movie and TV ratings. First, make sure your Parental Controls are turned on: Press the MENU button on your remote control. Use the arrow buttons to select "settings"and…

Initial Password: 1234 Initial PIN Number: The last 4 digits of your phone number Press the MENU button on your remote control. Use the arrow buttons to choose "Settings" and press OK on your remote. Enter your password and press OK. Use the arrow buttons to select the "Users" tab. Press OK. Use…

Deleting a Single Learning Key You can restore the original function back to a particular button after you have used it to store a new function. Press and hold the “RCU SETUP” button until the last selected device button blinks twice. Press "9” “7” “6” on the remote number pad. Press the device…

Your remote control can be programmed to handle several different devices, such as TVs, DVD Players, Blu-ray players, VCRs and more. Program your new remote in one of the following ways: Option 1: Brand Set-up First, find the manufacturer of your equipment on the Remote Control Programming Code…

How do I view recordings on my business TV? Press the MENU button on your remote. Scroll to “DVR” and press OK on your remote. Scroll to “Recordings” and press OK on your remote. Scroll to highlight the program you wish to view and then press OK on your remote. Click on “play recording.” To stop…

If you would like to view a channel that is being blocked you can use the Unlock Timeout feature. This feature allows you to temporarily override parental control settings by entering your PIN number. Highlight the blocked channel you wish to view in the guide and press OK on the remote. Click on "…

By performing basic troubleshooting before you call our Technical Support team, you can often resolve the problem immediately and save time. Try the following steps: Verify that your set-top box is powered on. A green light should be lit on the front of your box. If not, you can turn it on with…

How do I update timeout for caller ID on my business TV? You can adjust the length of time the phone number will appear on your TV screen to best suit your needs. Press the MENU button on your remote control. Use the arrow buttons to select “settings” and press OK on your remote. Enter your…

The remote control does not control home entertainment devices or commands are not performing properly. Try all listed codes for the device brand being set up. Make sure all devices can be operated with an infrared remote control. You may have to check with the manufacture of the device in question…

Your remote has a feature that enables you to turn up to five devices on and off with a single key press. This functionality works only if the remote control is in STB mode. Press the “STB” button on your remote. Press and hold the “RCU SETUP” button until the STB device button blinks twice. Press…