What can we help you with today?

Minerva Television Platform

article
A scheduled recording didn't record on Business DVR
This could be the result of a conflict in your DVR Schedule. Business TV customers can schedule three programs to record simultaneously on each DVR, however the DVR set-top box will need to be tuned to one of the programs. If not, one of the shows will not record.
More
article
Add/Remove Caller ID from TV screen at my business
For your business to have Caller ID on your TV, you must have Caller ID on your phone line.
More
article
Button blinks on remote, but device doesn't respond
Make sure you are aiming the remote control at the business entertainment device you are trying to control. Be sure you are within 15 feet of the device you are trying to control.
More
article
Changing the PIN/Password on SkyBest TV for Business
You are required to have a password to get into the menu setting to add, edit or remove Parental Blocks and Channel Blocks. We strongly recommend that you change your password so that children cannot access these settings.
More
article
Channels missing from the guide on TV for Business
You might have the guide on the “Subscribed,” “HD” or “Favorites” List instead of the “All Channel” List.
More
article
article
Edit the start time or end time of a recording
Set your recording to start a few minutes before and after your show to ensure you don’t miss anything on future programs.
More
article
Formating the picture to fit your Business TV screen
Some of our broadcast channels distribute their signal in HD format only. This may cause some customers to experience a problem with the picture not fitting their television screens.
More
article
How to block content on SkyBest TV for Business
With SkyBest TV for Business's Parental Block, you can choose the type of content that can be viewed on each individual television set based on movie and TV ratings.
More
article
How to block content on your business TV
With SkyBest TV's Parental Block, your business can choose the type of content that can be viewed on each individual television set based on movie and TV ratings.
More
article
How to change your business PIN and Password
You are required to have a password to get into the menu setting to add, edit or remove Parental Blocks and Channel Blocks. We strongly recommend that you change your password so that children cannot access these settings.
More
article
How to clear custom programming for my business
You may clear custom programming and revert to the default settings of the remote control.
More
article
How to lock & unlock recordings on your Business TV
When disk space starts to run low on the DVR set-top box your system will automatically start deleting older programming to make room to record new programming. You can lock your favorite recordings to prevent them from being accidentally or automatically deleted.
More
article
How to set volume lock on your Business TV
The remote control enables you to control the volume level of different devices without having to select the device button for each device.
More
article
How to set-up the learning feature on Business TV
Your remote control has a learning feature. This means you can transfer some unique functions from the remote control of other devices to this remote.
More
article
How to update timeout for Caller ID on Business TV
Adjust the length of time a phone number will appear on your Business TV.
More
article
Program the ADB remote to control other devices
Your remote control can be programmed to handle several different devices, such as TVs, DVD Players, Blu-ray players, VCRs and more.
More
article
Temporarily override parental controls on your TV
If you would like to view a channel that is being blocked you can use the Unlock Timeout feature. This feature allows you to temporarily override parental control settings by entering your PIN number.
More
article
There's no signal/the picture is snowy or is tiling
Reboot your set-top box by unplugging the black power cord from the back of the set-top box for 10 seconds and then plug it back in. When you see a picture on your TV screen, the reboot is complete.
More
article
Using the Master Power key for my business remote
Your business remote has a feature that enables you to turn up to five devices on and off with a single key press.
More
article
View & delete messages on SkyBest TV for business
Occasionally SkyBest TV will send messages regarding your television service, which may include information on scheduled maintenance.
More
Not quite right?
Check out these other popular search topics: