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What to do if one of my computers does not appear on the network map
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Refresh the network map.
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Disconnect the computer from the network and then reconnect it.
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Access the Internet from the other computer and then refresh the network map. Generating network traffic helps SkyBest Internet Guardian detect computers.
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If you have a complicated home network (that includes a network firewall or several routers), My Home Network might not detect all of your computers. SkyBest recommends connecting all of your computers to the network through a single network device.
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If your computers have SkyBest Internet Guardian installed, turn off the firewall temporarily and then refresh the network map.