Some customers are reporting calls from an alternate internet or phone provider, claiming to be taking over their account. If you are suspicious of a call or email you receive claiming to be from SkyLine/SkyBest, don't hesitate to call and verify its validity at 1-800-759-2226.
What can I check when my broadband service is cutting off and on?
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Ensure you have filters on the appropriate phone jacks.
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Try plugging your modem directly into the phone jack while bypassing any splitters or filters.
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Bypass the router to determine if your broadband connection will remain constant while connecting with one computer or not connecting wirelessly.
Not quite right?
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