SkyLine/SkyBest Residential Service FAQs

Why should I set a password?

Setting a password prevents someone from disabling or changing your settings.

Also, in order to protect other computers on your home network or use the Personal Wireless Network Monitor feature, you are required to have a password.

Restoring your service when disconnected for non-pay

If your service has been disconnected for non-pay, you can pay your bill by one of the methods listed here. Once you’ve paid your bill, your service will be restored in 24 business hours or less.

How do I move my service to another location?

Choose one of the following ways to communicate with SkyLine/SkyBest to let us know you need to move your service to another locations within our service area.

Online Chat
Email inquiries@skyline.org
Send a message through our Contact Us form
Call 1-800-759-2226
Visit one of our local offices

How do I cancel my service?

Contact SkyLine/SkyBest customer service to let us know you need to cancel your service.

How do I contact SkyLine/SkyBest Customer Service?

Online Chat
Email inquiries@skyline.org
Send a message through our Contact Us form
Call 1-800-759-2226
Visit one of our local offices

How do I transfer my service to someone else?

If the person you're transferring your service to is a new customer, they will need to fill out an application form. If it's a current customer, choose one of the following ways to communicate with SkyLine/SkyBest to let us know you need to transfer your service to someone else within our service area.