SkyBest Internet Guardian

What is the purpose of a router for my business Internet service? A router allows you to wirelessly surf the web, connect to the internet using multiple computers as well as connect gaming devices, mobile devices and printers at your business location. What is the purpose of a modem for my business…

My Home Network displays the devices (computers, printers, gaming consoles, etc.) that SkyBest Internet Guardian found on your Local Area Network (LAN) when you clicked “Open Network Map” or “Refresh.”

Find answers to FAQs regarding your SkyBest Security Account

From the main console page, click on “Personal Firewall Controls”. Click on “Personal Firewall” and then click the “Settings” link. Be sure the box next to “Activate the Personal Firewall” is checked. Choose the Security Level of Firewall Profile that best suits your business needs. You can choose…

Consider the following tips to help protect your wireless business network: Network key: Set up a network key (which requires a password) for access to your wireless home network. Do not leave your wireless network open to anyone who wants to use it. Default setting: Do not use the default password…

From the main console, click on “Virus & Spyware Controls”. Click on “Prevent Unauthorized Changes” and then click the “Settings” link. A new box will appear. Be sure the box next to “Check for Unauthorized Changes” is checked. Under “Possible Changes Monitored” check each box where you want the…

From the main console, click on “Virus & Spyware Controls”. Click on “Protection Against Virus and Spyware” then click the “Settings” link. A new box will appear. Make sure the box next to “Activate Real-time Protection” is checked. Under “Check for the following threats,” check each box for the…

It allows you to keep track of computers and other devices currently connected to your business network. It lets you block wireless network intruders from accessing your computer. And, it allows you to manage and update compatible security software on other computers connected to the network.

Instructions may be found here.

From the main console, click on the “My Home Network” tab. Click on “Open Network Map”. Please wait while your computer processes. This may take a few minutes. Once complete, a map of all computers currently connected to your business network will appear on the screen.

Refresh the network map. Disconnect the computer from the network and then reconnect it. Access the Internet from the other computer and then refresh the network map. Generating network traffic helps SkyBest Internet Guardian detect computers. If you have a complicated home network (that includes a…

From the main console, click on “Internet & E-mail Controls”. Click on “Spam E-mail Filter”. The default should be set to ON. If you see “OFF” on the Spam E-mail Filter bar simply click on “OFF”. This will turn the Spam E-mail Filter On. You will see “ON” appear. Your business will now be protected…

Prevents e-mail and image spam from reaching your inbox Halts access to dangerous Web pages Stops Web sites from installing dangerous downloads on your computer Get security updates when you want them. Our software stops security updates or downloads when you are doing presentations, watching…

Anything connected to your network via cable or wireless connection, including notebook and desktop computers, printers, game systems like the Sony PlayStation©, hand-held devices like the Apple iPhone©, etc. can appear on the map. Devices other than computers will typically show up as "unknown."

Double click the TrendMicro icon to open the main console. Click on “Overview”. Click on the link located to the right of “Protection Status”. (This link is usually named “Good.”) A box will appear listing all the features currently keeping your computer safe. If the link located to the right of “…

Click the “Help & Support” link located in the top right corner. Click the “product information” link. A box will appear showing the serial number.