To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com.
The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus.
SkyLine/SkyBest offers a variety of ways to access your account or make a payment:
- Call 1-800-759-2226. You will need your account number.
- Visit www.skybest.com and click PAY/VIEW MY BILL at the top of the page. Login to our online portal. If you don’t have an online account, you can set one up from there. You will need your invoice number and bill amount due.
- Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta.
We will remain committed to providing exceptional customer service to our members and customers throughout this time. The health and well-being of everyone is the utmost importance.
To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com.
The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus.
SkyLine/SkyBest offers a variety of ways to access your account or make a payment:
- Call 1-800-759-2226. You will need your account number.
- Visit www.skybest.com and click PAY/VIEW MY BILL at the top of the page. Login to our online portal. If you don’t have an online account, you can set one up from there. You will need your invoice number and bill amount due.
- Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta.
We will remain committed to providing exceptional customer service to our members and customers throughout this time. The health and well-being of everyone is the utmost importance.
Self-Monitoring Solution FAQs
Questions About Our Self-Monitored Solutions
Getting Started
What is SkyBest Automation?
SkyBest Automation is an affordable and secure way you control your home from any smart mobile device or Internet connection. Especially comforting for parents, it lets you unlock a door to let children in and secures the door behind them, or you can simply receive an email when they arrive home from school.
What are benefits of SkyBest Automation?
Save money through energy efficiency, monitor your vacation home, or even be alerted if your elderly family member hasn’t moved throughout the house.
What is SkyBest Surveillance?
SkyBest Surveillance is an affordable and secure way to remotely access all cameras installed at your location. Ideal for residential or business customers, SkyBest Surveillance gives a real-time look into the home/business, a customized recording period, or triggered events such as motion, door lock activity or door/window openings.
How do I get started?
Call one of our local customer service centers at 1-800-759-2226 and ask to speak with one of SkyBest Security Specialists.
Installation and Access
Does SkyBest Surveillance support both home and premium commercial-grade cameras?
Yes. Our security specialists will be happy to demonstrate our portfolio of camera options and help you to choose the best solution for your home or business.
What can you access with your Internet connection or smart mobile device?
- Receive alarm alerts
- Control remote door locks and more
- Monitor motion detection
- Manage your energy usage
- View live surveillance video feed
- Store and access surveillance video for up to one month with SkyCloud® Hosted Storage
What is SkyCloud® Hosted Storage?SkyCloud® is a hosting service that allows your video surveillance data to be stored and accessed online for up to one month. It eliminates the need for an on-site video storage device that could be destroyed or stolen. With SkyCloud®, your precious data is secure in an offsite cloud server and can be accessed from anywhere at any time.