Self-Monitoring Solution FAQs

Questions About Our Self-Monitored Solutions

Getting Started

What is SkyBest Automation?
SkyBest Automation is an affordable and secure way you control your home from any smart mobile device or Internet connection. Especially comforting for parents, it lets you unlock a door to let children in and secures the door behind them, or you can simply receive an email when they arrive home from school.
 

What are benefits of SkyBest Automation?
Save money through energy efficiency, monitor your vacation home, or even be alerted if your elderly family member hasn’t moved throughout the house.
 

What is SkyBest Surveillance?
SkyBest Surveillance is an affordable and secure way to remotely access all cameras installed at your location. Ideal for residential or business customers, SkyBest Surveillance gives a real-time look into the home/business, a customized recording period, or triggered events such as motion, door lock activity or door/window openings.

How do I get started?
Call one of our local customer service centers at 1-800-759-2226 and ask to speak with one of SkyBest Security Specialists. 

 

Installation and Access

Does SkyBest Surveillance support both home and premium commercial-grade cameras?
Yes. Our security specialists will be happy to demonstrate our portfolio of camera options and help you to choose the best solution for your home or business.
 

What can you access with your Internet connection or smart mobile device?

  • Receive alarm alerts
  • Control remote door locks and more
  • Monitor motion detection
  • Manage your energy usage
  • View live surveillance video feed
  • Store and access surveillance video for up to one month with SkyCloud® Hosted Storage
     

What is SkyCloud® Hosted Storage?SkyCloud® is a hosting service that allows your video surveillance data to be stored and accessed online for up to one month. It eliminates the need for an on-site video storage device that could be destroyed or stolen. With SkyCloud®, your precious data is secure in an offsite cloud server and can be accessed from anywhere at any time.