To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com.

The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus.

SkyLine/SkyBest offers a variety of ways to access your account or make a payment:

Call 1-800-759-2226. You will need your account number.
Visit www.skybest.com and click PAY/VIEW MY BILL at the top of the page. Login to our online portal. If you don’t have an online account, you can set one up from there. You will need your invoice number and bill amount due.
Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta.

We will remain committed to providing exceptional customer service to our members and customers throughout this time. The health and well-being of everyone is the utmost importance.

The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus.

SkyLine/SkyBest offers a variety of ways to access your account or make a payment:

Call 1-800-759-2226. You will need your account number.
Visit www.skybest.com and click PAY/VIEW MY BILL at the top of the page. Login to our online portal. If you don’t have an online account, you can set one up from there. You will need your invoice number and bill amount due.
Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta.

We will remain committed to providing exceptional customer service to our members and customers throughout this time. The health and well-being of everyone is the utmost importance.

Success Stories

SkyLine/SkyBest goes the extra mile to meet the needs of each customer. Take a look at what our customers have had to say about us.

Featured Success Story
Providing Service from the Mountains to the Foothills
Internet, Voice, Security – Foothills Radio Group
Featured Success Story
Partnering with the NC Rural Center and Advocates for Rural Broadband Solutions
Internet – NC Rural Center Partners with SkyLine/SkyBest and Advocates for Rural Broadband Solutions

Providing a Complete Communications Solution with High Speed Internet and Key Phone System
Internet & Voice – High Country Wealth Management & High Country Tax & Consulting
Metro-E from SkyBest solves continuity issues between locations.
Internet – American Emergency Vehicles
SkyLine/SkyBest's VoIP and High-speed Broadband Internet services immediately resulted in a major reduction in work orders for phone and internet issues.
Internet & Voice – Johnson County Government
New Wi-Fi Network Pleases Guests — New Wi-Fi equipment was installed to expand the coverage area and improve speed.
Internet – Smoketree Lodge
Providing comfort and compassion to grieving families for over 160 years
Internet, Voice, Security – Badger Funeral Home and Ashelawn Memorial Chapel
SkyBest's Metro Ethernet Network connects all the branches in the High Country including the corporate office.
Internet – LifeStore Bank and Insurance
With the cutover to the SkyBest Metro Ethernet Network, the school system upgraded its speed to full Gigabit connectivity for all nine schools.
Television, Internet, Voice – Watauga County Schools
Quality, Cost-Savings and Convenience — As part of the transition to the Mitel VoIP phone system, SkyLine/SkyBest installed the cost-saving solution of a PRI (Primary Rate Interface).
Voice – Jefferson Landing
The SkyLine/SkyBest Mitel VoIP system provides consistent service and stability, which is essential for efficient communication with staff and parents.
Voice – Avery County Schools
The store that has everything gets everything it needs from SkyLine/SkyBest.
Internet & Voice – Mast General Store
SkyLine/SkyBest provides substantial cost savings on long-distance service.
Television, Internet, Voice – Ashe County Ford
These stylish businesses rely on SkyBest Security services and more
Internet, Voice, Security – Becky’s Hair Boutique and The Lady Bug
A switch to SkyLine/ SkyBest gave this community faster, more reliable Internet service and much more.
Television, Internet, Voice – Deerfield Assisted Living
To offer even greater value to tenants, Holton Mountain Rentals provides SkyBest broadband services, fiber-optic connections, WiFi and Ethernet at some of its properties.
Internet & Voice – Holton Mountain Rentals
Little extras make a big difference for quality pediatric care.
Internet, Voice, Security – Ashe Pediatrics
New VoIP phone system keeps pace with users in multiple buildings.
Voice – Ashe County Government
The Chamber has SkyBest Communications fiber-optic broadband service that is delivered via Ethernet right to their network — no modem necessary.
Internet & Voice – Boone Area Chamber of Commerce
Fiber services accommodate increased caseload and online applications.
Internet – Alleghany County Department of Social Services
Whether owners or guests, those staying at Sugartop expect top-notch communications services.
Television, Internet, Voice – Sugartop