To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com.
The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus.
SkyLine/SkyBest offers a variety of ways to access your account or make a payment:
- Call 1-800-759-2226. You will need your account number.
- Visit www.skybest.com and click PAY/VIEW MY BILL at the top of the page. Login to our online portal. If you don’t have an online account, you can set one up from there. You will need your invoice number and bill amount due.
- Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta.
We will remain committed to providing exceptional customer service to our members and customers throughout this time. The health and well-being of everyone is the utmost importance.
To do our part in keeping the spread of COVID-19 (coronavirus) to a minimum, we have closed our offices to the public and ask our members and customers to conduct SkyLine/SkyBest business over the phone by calling 1-800-759-2226 or online at skybest.com.
The Centers for Disease Control and Prevention (CDC.gov) is keeping updated information on their website and we are closely monitoring it for the latest news on the virus.
SkyLine/SkyBest offers a variety of ways to access your account or make a payment:
- Call 1-800-759-2226. You will need your account number.
- Visit www.skybest.com and click PAY/VIEW MY BILL at the top of the page. Login to our online portal. If you don’t have an online account, you can set one up from there. You will need your invoice number and bill amount due.
- Drop boxes and Drive-thru access is available at our West Jefferson Call Center at 1079 NC Hwy 194 N, West Jefferson or at our Sparta Office at 199 Grayson Street, Sparta.
We will remain committed to providing exceptional customer service to our members and customers throughout this time. The health and well-being of everyone is the utmost importance.
Information for Subscribers with Disabilities
The Federal Communications Commission (FCC) has rules requiring telecommunications service providers like SkyLine/SkyBest to make its services and products accessible to people with disabilities, if such access is readily achievable. These rules implement Section 255 of the federal Communications Act. Section 255 requires telecommunications service providers to make their services and devices compatible with peripheral devices and specialized customer premises equipment that are commonly used by people with disabilities, if such compatibility is readily achievable. Please contact us at 1-800-759-2226 to discuss your accessibility needs and the options we may have to assist you in using our services. Visit http://www.relaync.com for more information.
Features that may be of use to persons with disabilities.