384 - Fees and Additional Charges
| Recurring Charges | Residential Prices | Business Prices |
| Access Line | $16.70 | $21.00 |
| Access Line Business Key | N/A | $30.00 |
| Access Line PBX Trunk | N/A | $35.00 |
| Number Reserve | $5.00 | $8.50 |
| Rotary Hunt | $18.00 | $30.00 |
| Mandatory Charges | Residential Prices | Business Prices |
| E-911 Surcharge | $0.60 | $0.60 |
| Federal Universal Service Charge | varies | varies |
| Relay-North Carolina | $0.10 | $0.10 |
| Subscriber Line Charge/Access Recovery Charge | $9.50 | varies |
| Non-Recurring Charges | Residential Prices | Business Prices |
| Additional Jack Install (at initial install) | $15.00 | varies |
| Aerial to Buried | $43.00 | $43.00 |
| Broadband Line Move (same location) | $40.00 | $40.00 |
| Central Office Work | $6.00 | $6.00 |
| Final Notice Charge (per month) | $3.00 | $3.00 |
| Initial Jack Installation (with wire care) | $30.00 | varies |
| Initial Service Order | $11.00 | $11.00 |
| Inside Wiring (no maintenance) | $95.00/hour | $95.00/hour |
| Line Work COE to premises | $15.00 | $15.00 |
| Listing Change | $7.00 or $11.00 | $7.00 or $11.00 |
| Move NID Inside (additional fee) | $50.00 | $50.00 |
| Move within area and maintain number | varies | varies |
| Move within area/maintain number recon | $13.00 | $13.00 |
| Non-Pay reconnect (over 30 days) | $17.00 | $17.00 |
| Non-Pay Reconnect (within 30 days) | $13.00 | $13.00 |
| NSF Charge | $25.00 | $25.00 |
| Number Change | $13.00 | $13.00 |
| Premise Visit | $15.00 | $15.00 |
| Reconnect (area with previous service) | $17.00 | $17.00 |
| Remote Call Forwarding (set-up) | $17.00 | $17.00 |
| Second Line Installation | $53.00 | $53.00 |
| Second Line Installation (at initial install) | $38.00 | $38.00 |
| Service Call (after hours/holidays, Minimum 2 hours) | $150.00/hour | $150.00/hour |
| Service Call - Labor (Minimum 1 hour) | $95.00/hour | $95.00/hour |
| Subsequent Service Order | $7.00 | $7.00 |
| Temporary Install to Permanent | $43.00 | $43.00 |
| Vacation Reconnect | $13.00 | $13.00 |
| Directory Assistance (411) | $1.50 | $1.50 |
| Non-Listed Number | $0.50/mo | $0.50/mo |
| Non-Published Number | $0.50/mo | $0.50/mo |