BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account. This email is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.
BEWARE! We have recently been notified of customers receiving emails about their SkyBest email account. This email is not from us. DO NOT click on any links in the email. Call us at 1-800-759-2226 anytime you are suspicious of an email coming from SkyLine/SkyBest.
384 - Fees and Additional Charges
| Recurring Charges | Residential Prices | Business Prices |
| Access Line | $16.70 | $21.00 |
| Access Line Business Key | N/A | $30.00 |
| Access Line PBX Trunk | N/A | $35.00 |
| Number Reserve | $5.00 | $8.50 |
| Rotary Hunt | $18.00 | $30.00 |
| Mandatory Charges | Residential Prices | Business Prices |
| E-911 Surcharge | $0.60 | $0.60 |
| Federal Universal Service Charge | varies | varies |
| Relay-North Carolina | $0.10 | $0.10 |
| Subscriber Line Charge/Access Recovery Charge | $9.50 | varies |
| Non-Recurring Charges | Residential Prices | Business Prices |
| Additional Jack Install (at initial install) | $15.00 | varies |
| Aerial to Buried | $43.00 | $43.00 |
| Broadband Line Move (same location) | $40.00 | $40.00 |
| Central Office Work | $6.00 | $6.00 |
| Final Notice Charge (per month) | $3.00 | $3.00 |
| Initial Jack Installation (with wire care) | $30.00 | varies |
| Initial Service Order | $11.00 | $11.00 |
| Inside Wiring (no maintenance) | $95.00/hour | $95.00/hour |
| Line Work COE to premises | $15.00 | $15.00 |
| Listing Change | $7.00 or $11.00 | $7.00 or $11.00 |
| Move NID Inside (additional fee) | $50.00 | $50.00 |
| Move within area and maintain number | varies | varies |
| Move within area/maintain number recon | $13.00 | $13.00 |
| Non-Pay reconnect (over 30 days) | $17.00 | $17.00 |
| Non-Pay Reconnect (within 30 days) | $13.00 | $13.00 |
| NSF Charge | $25.00 | $25.00 |
| Number Change | $13.00 | $13.00 |
| Premise Visit | $15.00 | $15.00 |
| Reconnect (area with previous service) | $17.00 | $17.00 |
| Remote Call Forwarding (set-up) | $17.00 | $17.00 |
| Second Line Installation | $53.00 | $53.00 |
| Second Line Installation (at initial install) | $38.00 | $38.00 |
| Service Call (after hours/holidays, Minimum 2 hours) | $150.00/hour | $150.00/hour |
| Service Call - Labor (Minimum 1 hour) | $95.00/hour | $95.00/hour |
| Subsequent Service Order | $7.00 | $7.00 |
| Temporary Install to Permanent | $43.00 | $43.00 |
| Vacation Reconnect | $13.00 | $13.00 |
| Directory Assistance (411) | $1.50 | $1.50 |
| Non-Listed Number | $0.50/mo | $0.50/mo |
| Non-Published Number | $0.50/mo | $0.50/mo |