What can I check when my broadband service is cutting off and on?
My computer is still using my dial-up connection. How do I change it to a broadband Internet connection?
How can I check the speed of my broadband connection?
Go to www.skybestsupport.net.
How do I know when my SkyBest Broadband Internet Service is ready?
SkyBest personnel will contact you to let you know when your SkyBest Broadband Internet Service has been activated. In most cases, the service will be activated within three to five business days.
Can I use my own modem?
SkyBest modems are preconfigured for SkyBest Broadband Internet Service. If you would like to use your customer-owned modem, please bring your modem by our SkyLine/SkyBest Customer Service Center for testing.
Can I surf the Internet and talk on the phone at the same time?
Yes. With SkyBest Broadband Internet Service, you have the convenience of surfing the Internet and using your phone at the same time.
Can I use my fax machine while using my broadband service?
Yes. With SkyBest Broadband Internet Service, you can send and receive faxes while surfing the Web. You will need to plug the fax machine into a filter to allow faxes to be sent and received.
How do I change my homepage?
1. Click the “Tools” menu while connected to your Web browser.
2. Select “Internet Options.”
3. Select the “General” tab.
4. Enter the Web site you want as the homepage in the address field and click “OK.”