Lifeline

The North Carolina Utilities Commission has designated SkyLine Membership Corporation as the “Eligible Telecommunications Carrier” for its service area for universal service purposes. The goal of universal service is to provide all citizens access to essential telecommunications services.

SkyLine provides the supported services – residential voice telephony service and residential broadband internet access service – throughout its designated service area for residential customers. This supported service includes:

  • Voice grade access to the public switched network;
  • Minutes of use for local service provided at no additional charge;
  • Access to emergency services provided by local government or other public safety organizations, such as 911 and enhanced 911, to the extent the local government in SkyLine’s service area has implemented 911 or enhanced 911 systems;
  • Access to internet services at 10/1 download/upload speeds for home internet plans.

SkyLine would be pleased to provide you with specific rates for your area upon request.

SkyLine also offers qualified customers Lifeline service. Lifeline is a non-transferable, federal benefit that makes monthly telephone or broadband internet service more affordable on one home telephone line OR internet plan, but not both. Based on the income-related eligibility criteria described below, you may qualify for this program. This means you may receive a monthly credit for your voice telephone or broadband internet service. This Lifeline service also includes toll blocking to qualifying customers without charge.

The current discount provided under the SkyLine’s Lifeline service is up to $9.25 per month for each month that the customer qualifies. To receive this discount, an individual, a dependent, or someone in the household must participate in one of the following federal assistance programs: “Medicaid; Supplemental Nutrition Assistance Program (SNAP); Supplemental Security Income (SSI); Federal Public Housing Assistance; Veterans Pension and Survivors Benefit Programs.” Or, the total household income must be at or below 135% of the federal poverty guidelines.

If you have any questions, please call SkyLine Membership Corporation toll-free at 1-800-759-2226 or use our online contact form.


 
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