Open Outlook, then go to Tools -> ‘email Accounts’ as shown in Figure 1.

Figure 1

Step 2:

When the email Accounts dialog box appears, select ‘View or change existing email accounts,' then hit ‘Next’ as shown in Figure 2.

Figure 2

Step 3:

When the dialog box with your email account(s) list comes up, select the account in question, and then click ‘Change’ as shown below in Figure 3.

Figure 3

Step 4:

When the screen for your email account comes up, ensure that the “Server Information” for “Incoming mail server (POP3)” and “Outgoing Mail Server (SMTP)” are set to the correct mail server (Figure 4-B).

In the “Login Information” area change the “User Name” to use your entire email address not just the user name Figure 4-A.

Figure 4

The options under “User Information” is the email address that the person that you are sending email to will see as the from person. This information does don’t have any affect on the login details to the email account.

Once the detail above are confirmed then select the button in the lower right hand corner labeled ‘More Settings’ as shown in Figure 4.

Step 5:

Select the tab labeled ‘Outgoing Server’ when the dialog box pictured in Figure 5 appears. Select the box labeled ‘My outgoing server (SMTP) requires authentication.' Figure 5-A.

Next confirm that the “Use same settings as my incoming mail server” is selected like Figure 5-B.

Figure 5

By the user selecting the above options the client will use the same information to login as to what was entered n the previous screen see Figure 5.